Center Services

OFFICE HOURS:
Monday-Thursday: 5:00pm - 9:00pm. Office is closed on the weekends.

APPOINTMENTS:
o To schedule an appointment with Dr. Ahmad, please call 212-585-1111/ 212-207-4500 or email us at samoon.ahmad@nyumc.org.

o Please provide the following details: Name; Contact number; Best Time to Reach You; Reason for Consultation; Referral Source; Preferred dates; and Times for Consultation

o Prior to your first appointment, we will email a few essential forms that need to be printed, filled in and brought to the office to avoid time spent prior to your appointment. Several general forms are already posted on this web site, but we will send you additional forms specifically designed to extract some relevant information based upon initial consultation recommendation.

INSURANCE:
o We do not submit claims or fill forms for insurance company reimbursement. All claims submitted to the insurance company are the patient’s responsibility.

o A standard statement for insurance purposes will be provided only after the balance has been paid in full.

o In the event that a private insurance carrier requests additional information in order to process a claim, patient authorization of the release of medical or other necessary information will be required. Additional charges may be incurred for providing this information.

FEES AND CANCELLATION CHARGES:
o Payment is due in full prior to your first visit. A credit card will be kept on file to secure your first appointment. Your card will not be charged if you keep your appointment and you can pay by other means (Cash or Check) at the time of your visit. In the case an appointment is not cancelled or changed within the specified time, your credit card will be charged for the full amount (3% surcharge will be added). We accept payment by check, cash, or credit card. PAY ONLINE (coming soon!).

o If your account should ever be in default, you will be responsible for all legal/collection fees in addition to the balance due. There will be a $ 30 fee for any returned checks.

o There is a 48-hour (2 business days) cancellation policy. You must notify the office at least 48 hours (2 business days) in advance if you are going to change or cancel your appointment. Otherwise, you will be held responsible for the full fee.